Privacy Policy

Introduction

Macca Consulting Pty Ltd, trading as McMillan Tendering ("we", "our" or "us"), respects your privacy. This Privacy Policy explains how we collect, hold, use and disclose personal information through mcmillantendering.com.au, enquiries, software products and consulting engagements.

Information We Collect

The kinds of information we may collect depend on how you interact with us and may include:

• Contact and enquiry information: your name, email address, telephone number, country, business details, enquiry and other information you choose to provide.
• Consulting information: information supplied by a client or its authorised representatives for a consulting engagement, which may include tender documents, business information, professional contact details and information about personnel, customers or partners.
• Website usage information: information such as your IP address, device and browser details, approximate location, pages viewed, referring page, interactions and access times. This may be collected through our hosting provider, cookies, pixels and similar technologies.
• Product and support information: information you provide when seeking information or support for our software tools.

If you use the website contact form, Formspree processes the information you submit so it can be delivered to us. For purchases through Microsoft Store, Microsoft handles account and payment processing under its own terms and privacy policy. We do not collect or store card details through this website for Microsoft Store purchases.

Use of Your Information

We may use personal information to:

• respond to enquiries and communicate about our consultancy services or software tools;
• scope, administer and deliver consulting engagements;
• provide product information and support;
• operate, secure, troubleshoot and improve our business and website;
• measure website use and the effectiveness of our content and advertising;
• maintain business records, manage disputes and meet legal or regulatory obligations; and
• use AI-assisted tools for the purposes described below where appropriate and permitted.

Use of Artificial Intelligence

We may use approved artificial intelligence and automation tools to assist with tender analysis, information organisation, drafting, comparison, quality review and related consulting activities.

Where personal information is involved, we seek to limit processing to information reasonably necessary for the engagement. Information may be redacted or de-identified where appropriate. AI-generated output is treated as working material and is subject to human review. AI is not relied upon to make final decisions about whether to bid, pricing, commercial or contractual commitments, win strategy or submission approval.

The AI tools permitted for an engagement, the information that may be processed and any additional confidentiality or data-handling requirements are determined by the client's policies and the agreed engagement terms. Personal, sensitive, confidential or commercially sensitive information is not entered into publicly available generative AI tools without appropriate controls and authorisation.

We do not use client information to develop or train an AI model for our own purposes unless this has been expressly agreed in writing. An approved AI provider may process information as a service provider, subject to its applicable contractual settings and terms.

Website Analytics and Advertising

We use Google Analytics to understand how visitors use the website and Microsoft Advertising Universal Event Tracking (UET) to measure website activity and advertising performance. These services may use cookies, tracking pixels or similar technologies and may receive information such as your IP address, device and browser details, pages viewed, approximate location and interactions with the website.

You can restrict or delete cookies through your browser settings. Blocking some technologies may affect how parts of the website operate. Google and Microsoft handle information under their own privacy policies and provide their own privacy and advertising controls.

Disclosure of Your Information

We may disclose personal information where reasonably necessary to:

• technology providers supporting website hosting, contact-form delivery, email, document collaboration, analytics, advertising, software distribution and approved AI-assisted work;
• professional advisers, insurers or contractors supporting our business;
• a party involved in a proposed or completed sale, transfer or restructure of the business; or
• courts, regulators, law-enforcement bodies or other parties where authorised or required by law, or where necessary to protect legal rights or safety.

Relevant providers currently include Formspree for website enquiries, Google for analytics, Microsoft for advertising measurement and Microsoft Store transactions, and any technology or AI provider approved for a particular engagement. We do not disclose personal information to third parties for their independent marketing purposes unless you have consented or the disclosure is otherwise permitted by law.

Overseas Processing and Disclosure

Some service providers operate globally and may process or store information outside Australia, including in the United States and other countries in which they or their service providers operate. The available locations can depend on the product, account configuration and engagement requirements. Where required, we consider relevant provider terms, settings and safeguards before disclosing personal information overseas.

Retention of Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to deliver an engagement, maintain appropriate business records, resolve disputes or meet legal and contractual obligations. When information is no longer required, we take reasonable steps to delete or de-identify it, subject to applicable backup, archival and legal requirements.

Security of Your Information

We use administrative, technical and physical safeguards appropriate to the nature of the information and the services involved. However, no method of transmission, storage or processing can be guaranteed to be completely secure.

Access, Correction and Complaints

You may contact us to ask what personal information we hold about you, request access or correction, withdraw a consent where applicable, or make a privacy complaint. We may need to verify your identity before acting on a request. We will consider and respond to requests within a reasonable period and in accordance with applicable law.

If you are not satisfied with our response to a privacy complaint, you may be able to contact the Office of the Australian Information Commissioner.

Third-Party Websites and Services

The website may link to third-party websites or services. Their handling of personal information is governed by their own privacy policies, which we encourage you to review.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Email: stu_macca@yahoo.co.uk
• Phone: +61418961802

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, technology providers or legal obligations. The current version will be published on this page with its effective date.

Last updated: 15 September 2026